Hyatt Regency Houston West, Houston - Reviews, Room Options & Prices 2025

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Key details

About the Hotel

13210 Katy Freeway, Houston, Texas, United States of America, 77079

Hyatt Regency Houston West, a 4-star luxury hotel, features an atrium lobby with indoor lakes, waterfalls, and tropical fish alongside glass elevators, where an impressive water feature houses koi fish and turtles.

Premium Room Amenities

Guest rooms at Hyatt Regency offer pillowtop beds, premium bedding, and flat-screen TVs with digital channels. Each room includes a private bathroom with granite vanity, while select units feature seating areas.

Versatile Dining Options

Birdies Cafe & Bar serves breakfast, lunch, and dinner daily, transforming from a grab-and-go coffee bar to an evening wine lounge. Black Gold Bar provides a distinct atmosphere with animal skulls and dark wood accents.

Business and Leisure

The property maintains an outdoor heated pool, 24-hour fitness center, and 24 meeting rooms. Additional facilities include concierge services, gift shops, and a business center.

Strategic City Access

Hyatt Regency Houston West stands 31 miles from William P. Hobby Airport, providing access to premier shopping, restaurants, sporting venues, and cultural events.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite with Sea View

Max:

2 persons

52 m²

Bed options:

1 King Size Bed

Coffee machine

Heating

room details

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Premier King Room

Max:

3 persons

64 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Deluxe Double Room

Max:

4 persons

31 m²

Bed options:

2 Double beds

Coffee machine

Heating

room details

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Getting around

A guide to all available transportation options

City Center

Houston 14.3 mi

Airports

William P. Hobby (HOU) 29.3 mi

George Bush Houston (IAH) 30.3 mi

Train

Dryden/TMC Station 14.2 mi

Bus

Bus stop700 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Free Wi-Fi

Free parking

Baggage storage

24-hour services

24-hour reception

General

Non-smoking property
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed (limited amount or weight)
Rooms/ Facilities for disabled
Baggage storage
Elevator
ATM/Cash machine
Coffee shop
Smoke detectors
Key card access

Sports & Fitness

Fitness center

Services

Dry cleaning
Happy hour

Dining

Paid breakfast
Restaurant
Bar/ Lounge area

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Outdoor swimming pool
Sun loungers
Garden area

Room features

Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor
Curtains

Location

13210 Katy Freeway, Houston, Texas, United States of America, 77079

Map view

13210 Katy Freeway, Houston, Texas, United States of America, 77079

City landmarks

Parks

Terry Hershey Park

4300 ft

Darrell Tully Stadium

1.4 mi

Parks

Bear Creek Pioneers Park

2.6 mi

Church

Bridgepoint Bible Church

3800 ft

Church

Emmanuel Episcopal Church

4300 ft

Don Coleman Community Coliseum

1.6 mi

Crosspoint Lutheran Church

1.2 mi

Church

Saint Basil the Great Greek Orthodox Church

1.3 mi

Red Bike Statue

1.4 mi

Church

Saint John Vianney Catholic Church

1.4 mi

Synagogue

Temple Sinai

1.9 mi

Church

Christ Memorial Lutheran Church

1.8 mi

Church

Saint Thomas Presbyterian Church

1.9 mi

TopGolf Houston

1.9 mi

Memorial West Community Club

2.0 mi

Rest

2.1 mi

Altharetta Yeargin Art Museum

2.2 mi

Hoptei

2.2 mi

Standing Buddha

2.2 mi

Sitting Buddha

2.2 mi

Stone Lantern

2.2 mi

Church

Grace Point Community Church

2.2 mi

3535 War Memorial Dr

Bear Creek War Monument

2.5 mi

Parkway Fellowship Church

2.2 mi

Memorial for Andrew Pasek

2.2 mi

Memorial for Mark Heard

2.2 mi

Human Ingenuity

2.2 mi

1967 Opening Dedication

2.2 mi

Memorial for John "Wade" Williams & Supercat Awards

2.2 mi

Kainos Community Church

2.3 mi

Nearby

Cemetery

Memorial Oaks Funeral Home Memorial Oaks Cemetery

1500 ft

Restaurants

Skyline Houston Deli

1700 ft

575 N Dairy Ashford Rd

Reviews and Ratings

Feedback from previous guests about their experience.

84%

enjoyed the hotel and would happily stay again

8.4/10

Great

Rooms

5.8

Location

6.6

Service

7.0

Dining

6.4

4/5 based on 1848 reviews

#130 of 562 hotels in Houston based on Tripadvisor

Darrell

United States of America, March 2025

5.6/10

I had a decent stay at the Hyatt Regency Houston West, with a mix of positives and a few concerns. The location was convenient, making it easy to get to downtown without dealing with heavy traffic. The dining options were a bit pricey compared to what's available nearby, but the food quality was okay. The room was quite dated, but the bed was comfortable enough for a good night's sleep.

Rooms

5.0

The room I stayed in felt pretty old and was somewhat average. I noticed the popcorn ceilings and a lack of modern touches. It could use a serious update.

Service

6.0

The staff were generally nice, but I had a couple of encounters that felt less attentive than I would have hoped for. Overall, they did try to accommodate my needs.

Location

7.0

The location worked perfectly for me since I had a car. It was close enough to downtown without getting caught in rush hour traffic, which was a big plus.

Dining

5.0

While the food options were alright, I found the prices a bit steep. I paid a hefty amount for breakfast that didn't quite meet my expectations taste-wise.

Facilities

6.0

The hotel had some nice amenities, like a pool and fitness center which added to the experience, but I think the upkeep could be better overall.

James

United States of America, March 2025

6.8/10

My stay at the Hyatt Regency Houston West was enjoyable overall, but there were some drawbacks. The cleanliness and service were standout features, but I did experience significant issues with the WiFi and some noise disturbances. While the facilities were generally pleasant, the dining area could use more staffing to improve service efficiency.

Rooms

7.0

The rooms I stayed in were spacious and clean, which made my comfort a priority. However, I did hear complaints about noise from other guests, which disturbed my sleep at times.

Service

8.0

The staff were friendly and attentive, going above and beyond to ensure I had a pleasant stay. I appreciated their efforts, especially with housekeeping.

Location

6.0

The hotel is conveniently located near major freeways, making it easy to get around. However, I found the immediate area could use some tidying up, as there was trash left around.

Dining

6.0

The dining options were decent, but I noticed that the pub had slow service, often with only one bartender tending to customers. Improving staffing here could significantly enhance the experience.

Facilities

5.0

The hotel has a lovely lobby with a koi pond, and the general facilities are well-maintained. Still, I faced challenges with the WiFi, which was frustrating during my stay.

Chuck

United States of America, February 2025

7.2/10

I had a pleasant stay at Hyatt Regency Houston West, thanks largely to the excellent customer service I experienced. The lobby's design, with its beautiful koi pond, provided a serene atmosphere. However, I was a bit disappointed with my room, as it felt outdated and in need of renovations, particularly in the bathroom area.

Rooms

6.0

While the room was comfortable, it was quite small and outdated, especially the bathroom that had a pink bathtub. The bed itself was decent, but I felt it could use some modernization.

Service

10.0

The staff definitely made my stay nice with their attentiveness and friendliness, particularly at the bar. I was well looked after, which added a personal touch to my experience.

Location

7.0

The hotel's location is somewhat remote, making it a bit inconvenient to find dining options outside, and I relied heavily on the hotel restaurant. However, its proximity to the highway made for easy access to explore Houston.

Dining

8.0

The meals I had at the hotel were quite good, if a bit on the pricey side. Breakfast was decent, and I enjoyed the happy hour bites, though I wished there were more affordable options.

Facilities

9.0

I loved the outdoor hot tub and found the fitness center to be well-equipped. The clean and spacious lobby added to the overall charm of the facility.

Lou

United States of America, December 2024

7.0/10

My stay at Hyatt Regency Houston West was a mix of highs and lows. The stunning lobby with the koi pond was amazing, while the comfort of the bed made my nights restful. However, the experience was shadowed by some outdated elements in the room and issues I faced with staff responsiveness.

Rooms

6.0

The room was comfortable, but it felt a bit outdated. The bed was plush, which I loved, but there were no fridge or microwave options, which I found odd. Also, I noticed some cleanliness issues, like the stains on the sheets.

Service

6.0

I had mixed experiences with the staff. While some were kind and attentive, others seemed unhelpful when I had issues, particularly when I requested extra towels that never arrived.

Location

7.0

The hotel is conveniently located, but I'd say the area could use some updates. It wasn’t near many restaurants, making the dining options more limited than I hoped.

Dining

8.0

Breakfast at the restaurant was a highlight, with a beautiful view of the koi pond. The food was delicious, although a bit pricey, it was worth the experience.

Facilities

7.0

The lobby was spacious and beautifully decorated, which made for a welcoming entrance. However, other facilities like the elevators had some small maintenance issues that needed attention.

Ryan

United States of America, November 2024

5.0/10

I had a mixed experience at Hyatt Regency Houston West. The lobby is stunning, with a beautiful koi pond that instantly sets a welcoming mood. However, my room was quite disappointing, with cleanliness issues and outdated fixtures that left me feeling uneasy. Despite some nice amenities and efforts from the staff, the overall outdated condition of the hotel and issues like unreliable Wi-Fi really detracted from my stay.

Rooms

5.0

The junior suite I stayed in felt dirty and outdated, with hair left on the bathroom walls and fixtures that seemed in disrepair. A dirty toilet seat and stained carpets only added to the discomfort. I felt I needed to clean before I could relax, which is a big downside for any hotel stay.

Service

5.0

While some staff were friendly, my experience with the front desk was less than satisfactory. They didn’t respond effectively to my complaints about the hot water or the cleanliness issues, which felt dismissive. However, I did appreciate the helpful banquet staff during an event I attended.

Location

6.0

The location is decent, close to downtown Houston yet far enough to avoid traffic. However, nearby dining options are limited, which wasn't convenient during my stay. I found myself having to go out of the way for meals.

Dining

5.0

Breakfast on the first day was great, offering a good selection. But the second day’s buffet was underwhelming with poor quality food. This inconsistency in dining affected my overall impression of the hotel.

Facilities

5.0

The hotel has some appealing amenities like a pool and gym, but I was disappointed by the Wi-Fi issues that left me relying on my phone's hotspot. Maintenance and renovations are needed to enhance the guest experience across the board.